[Free shipping for shopping over 6,000 yen (including tax)]
Hirofield Coral was founded in 1969! Red Coral Specialty Store in Kochi Prefecture
Our coral integrates skillful craftsmanship and excellent design capabilities in every process, from raw wood harvesting, to design, processing and sales, through thorough quality control and cost reduction efforts create fine coral jewelry.
【Please read the following precautions before ordering】
【About Stock】
We sell in many stores, so even if there is a mistake in stock, there may be cases where the product may run out of stock. Thank you for your understanding. If the stock is out of stock, we will contact you by email from the store.
About Certificate of Authenticity:
1. Customers who need an authentication certificate must be ordered together with the product.
(Certificate Order page: https://www.amazon.co.jp/dp/B01N0GIG5Z)
*If you cant access it, please paste it on your web browser and open. Or please feel free to contact us. (Please contact us if you order multiple items. )
2. Product certification fee: Free of charge for products over 100,000 yen
3. Product delivery time with certificate: usually 10-14 days.
[About Accessories]
Accessories not included.
【Free ring size resizing and initial】
For customers who need to resize the ring and need an initial, please contact the store by email (within 3 hours). Please note that it will take 3-5 business days.
[Regarding exchanges, returns and defective products]
1. Returns cannot be accepted. We will not accept requests for returns due to customers convenience (due to differences in image, no accessories, etc.).
2. Exchange: The product you receive [only within 7 days] can be replaced (shipping fee is paid by the customer). However, please note that we cannot accept exchanges/returns without contact if the product received is [over 7 days] or without any contact.
3. If the product is damaged or defective: We will accept replacement or return the product only within 7 days of arrival.
How to store and care for corals:
As with pearls, it is vulnerable to high temperatures, high humidity, dryness, and acids, so please be careful.
Do not place near heating appliances.
Coral is small in hardness, so please avoid direct contact with hard gems.
·For items that attach directly to the skin such as necklaces, rings, bracelets, etc., it can be wiped off with soapy water from time to time due to dust, sweat, cosmetics, etc.
The thread of the necklace may be damaged if used for a long period of time, and the coral may break apart. It is also necessary to replace at least once a year.
[Precautions]
·The color of the actual product may differ slightly from the product image due to differences in monitor settings.
·Although the color has been treated to be color fastening, please note that there may be cases of color fading if it gets wet with a lot of sweat or hot water.
Coral is a product that has been processed with natural stones, so there may be slight cracks or chips.
Due to the nature of the product, the size, color and pattern of the product may vary slightly from the number of balls in the image. Thank you for your understanding.