![UBPET Automatic Cat Toilet](https://images-na.ssl-images-amazon.com/images/G/01/x-locale/common/grey-pixel.gif)
Frequently used problems
Problem 1: If you cannot connect to Wi-Fi.
Start by checking if your phone uses 2.4GHz Wi-Fi.It cannot be connected if connected to a fast 5GHz.
Solution:1,Make sure the 2.4GHz SSID on the router and the SSID on your smartphone is the same.And set the "Location Information" of your smartphone and automatic toilet app to "ON" only when you open the app.
2, The distance of Wi-Fi is far away from the router, the more unstable and the likelihood of unconnected.It is also the same if there is a wall between the router and the automatic toilet.Once connected, it is okay to release it.
3. Try restarting the router when it is still uncomfortable.At this time, please turn it off for about 10 minutes before restarting.By restarting, it will automatically set to a channel that is easy to connect.
Problem 2: If your cat does not use the automatic toilet
When you cant use an automatic cat toilet, you know you only need a high shopping trip.However, because you dont use it, it is absolutely a ng that will only be able to use it.
Solution: 1,Unplug the outlet for a while and use it as a toilet2, Change the installation location.3,Put the smell of the item you used4. Place it next to the toilet you used before.
There may be some other things you can do, but please try it out according to your cats personality.
Problem 3: Is there a cat sand that cant be used?
We recommend that cat sand with a length of 0.5 inches (12 mm) or less.If the grit is too large, it may not be filtered and clean sand may be cleaned in the garbage can.