·It may be sent directly from the manufacturer. ·We will ship the same day with your order confirmed before 11:00. (Except Saturdays, Sundays, and holidays). Excludes when the manufacturer is out of stock) *Time lag takes about 90 minutes. ·We will contact you if the product is sold out. ·Regarding cancellation of your order, please contact us within 60 minutes of confirmation of your order. ·Please note that we do not accept cancellations once the product has been dispatched, returns or exchanges after it has arrived. Please contact us if there is a defective item or damage during shipping. ·There may be cases where it cannot be packed with other items. ·If wrapping is specified as a gift, it may take some time to arrive. Please note that there are products that cannot be wrapped.