About the product warranty
Manufacturer support windows for this product include:
Asus Call Center
0800-123-2787 (Free Toll Charge)
Customers using mobile phones and PHS etc., 0570-783-886 (talk fee is paid by the customer).
Reception Time: 9:00 - 19:00
Caution (Disclaimer) > Please read this product.
ASUS Products Purchasing Notes (Disclaimer)
This is an important guide for your inquiries and important information after your purchase.
In order to get manufacturer-support,
User Registration:
After purchasing ASUS products, you will need to register the ASUS support page or set up the product.
account.asus.com/signup.aspx? lang=ja-jp&site=jp&_ga=1.213844439.276636034.1483504604
When you receive support, you will be asked to check your purchase history. Because of the proof of your purchase, please be sure to check the delivery data issued by Amazon from ASUS.
Products that are supported by the manufacturer are sold by . )
Please contact seller and seller for additional sellers to support the same product, used or similar model products sold by other sellers or vendors. Please register the serial number (S/N) of the product purchased is required to register the user. Please check the product itself and the warranty card included.
If the product is out of stock, wrong delivery, or misplacement: (amazon.co.jp/gp/help/customer/display.html? nodeId=202008070).
【Technical inquiry of product】
Asus Call Center (above)
Asus Support Site
asus.com/jp/support/
Video documentation for inquiries, emails, chat support, FAQs, manuals and driver software, firmware and software download, various setup and installation procedures
[Regarding parallel import of ASUS products]
Regarding parallel import of ASUS products, even if the user can register on the ASUS support page, it is not subject to "product warranty" or "after-sales support" (*note).
More information (asus.com/jp/support/Article/801/)